When discussing several factors in current legislation and other criteria, passenger transport is a serious matter.
In the charter and tourism segment, a Bus company is not enough to have buses and a driver, so customers should pay attention to many fundamental rules before hiring; below are 10 valuable tips for hiring this type of service without further problems.
Tip 1: Visit The Company To Be Hired
Get to know the company you are hiring their corporate shuttle service, visit its headquarters, learn about how buses are maintained and cleaned, the structure of the place, and if the company has a physical address.
Tip 2: Demand An Insurance Policy.
The law requires the company to have a passenger accident insurance policy; it is mandatory to request a copy of the insurance policy and verify that the policy is actually in the name of the company being contracted.
Tip 4: Be Wary Of Low Prices
Generally, companies certified with a good standard of quality: new buses, 24-hour support and service, and a good structure, work with practically the same market prices, as operating costs are very similar, so be suspicious when you find values far below the market, amazing offers with discounts never seen before, values far below the market can hide unwanted surprises that can compromise your trip or event, you need to be careful about the price.
Tip 5: Research The Company’s History On The Internet
Nowadays, the client has several tools to research their hiring company. Evaluating other clients is very important; look for testimonials and praise and ask if any company has already hired and if the service can be recommended.
Tip 6: Request A Service Agreement
It is essential to formalize the contract through a document that proves all the requirements of the service to be performed, type of vehicle, route, and schedules. Everything needs to be formalized through a service provision contract and signed by both parties, customer and service provider; in this contract, it is essential for the customer to ask the company for a period for replacing the vehicle in the event of a breakdown or delay, so that the customer clearly, be aware of your rights.
Tip 7: Own Fleet
Unfortunately, in the market, many companies are intermediaries between the end customer and the charter bus company; this makes the service more expensive for the customer, in addition to offering some risks to those who hire, that is, the company that does the outsourcing, usually hires a bus company that the customer does not know and sometimes this procedure can compromise the quality standard that the customer paid for and wants. For greater customer safety, demand your fleet, request photos of the fleet, or a video that proves ownership of the company’s buses.